IF YOU receive home care, you may sometimes hear: “Your usual Support Worker isn’t available today.”
It can feel frustrating; you might have to explain things again or simply miss a familiar face.
Dungog & District Neighbourcare (part of the ADSSI Limited group of home care services) know that consistency matters, and aim to have services delivered by the same people each time.
Still, things like illness, holidays, training, or emergencies mean the same friendly face can’t always be there.
The good news is that Neighbourcare has a team of qualified, trained, friendly faces, and there are many benefits to having a team supporting you.
1. Care is more reliable when it’s shared
Sometimes Support Workers need to take breaks for holidays, to care for their kids, or to keep you safe when they’re unwell. When your care is shared across a team that understands you (like how you prefer your tea, or the spot you like to go for lunch), Neighbourcare can continue to support you, even when life happens behind the scenes.
2. Workers have different strengths
Every Support Worker has their own skills, experience and personality. One may be fantastic at motivating you with exercises from your physio, and another might be a whiz in the kitchen, helping you batch-cook your favourite meals. Care at home with Neighbourcare means you have access to a diverse team of talented Support Workers and benefit from their unique strengths and experiences.
3. Fresh eyes can pick up changes early
When we see someone often, it can be easy to miss small changes over time. A Support Worker who hasn’t seen you for a while might notice unusual things like being unsteady on your feet, being more tired than usual, a new trip hazard in the home or food in the fridge not being used. These fresh eyes are valuable, helping Neighbourcare notice small changes early and respond before they become bigger problems. With care from Neighbourcare’s local team, you can enjoy consistent and safe support at home.
Speak with the team today on 4992 3348 or visit neighbourcare.org.au to explore services and next steps.
“We’re here to help you live your best life with care at home.”
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